Service
Managed IT & Infrastructure Operations
A structured operating rhythm for your infrastructure: lifecycle planning, routine checks and clear incident processes, agreed in writing before work begins.
What's included
- Server lifecycle planning and decommissioning
- Identity and access administration
- Backup job checks and restore testing
- Disaster recovery planning and runbooks
- Virtualization operations
- Network availability monitoring
- Incident and change processes
- Infrastructure documentation and diagrams
How it's delivered
- — Recurring scope agreed in advance
- — Regular written reports
- — Escalation paths defined with your team
Service examples
Backup assurance
Scheduled review of backup job results with periodic test restores and a written record of outcomes.
DR runbook
Documenting the steps, owners and dependencies needed to recover key systems.
Infrastructure baseline
An inventory of servers, identities and network devices as the foundation for ongoing operations.
Illustrative examples. Exact scope, hours and deliverables are agreed per engagement.
Let's scope what you actually need.
A short consultation to understand your environment. Every engagement starts with an agreed, written scope.