Service
Remote IT Support & Systems Administration
Hands-on systems administration for teams that need reliable, documented help with their core Microsoft and virtualization stack, without hiring a full in-house team.
What's included
- Windows Server administration and role configuration
- Microsoft 365 tenant administration, mailboxes and licensing
- Azure / Microsoft Entra ID users, groups and conditional access review
- Active Directory hygiene, GPOs and OU structure
- VMware vSphere host and VM administration
- User onboarding and offboarding runbooks
- Patching cycles and update compliance checks
- Monitoring setup and alert triage
- Endpoint policies (Intune / GPO)
- Network and connectivity troubleshooting
How it's delivered
- — Remote delivery over secure access you approve
- — Work defined in a written scope
- — Coverage hours agreed per engagement
Service examples
New-joiner onboarding
Account creation, licence assignment, group membership, device policy and a checklist sign-off for each new employee.
Monthly patch window
Planned patching of servers and endpoints in your maintenance window, with pre-checks and a summary report.
Connectivity issue
Structured troubleshooting of VPN, DNS, DHCP or Wi-Fi issues with findings documented for your team.
Illustrative examples. Exact scope, hours and deliverables are agreed per engagement.
Let's scope what you actually need.
A short consultation to understand your environment. Every engagement starts with an agreed, written scope.